1. Shipping Origin & Address

AMATYA CREATIONS

57, Judges Enclave,
Ahinsha Khand-2 Indirapuram Near Shanti Gopal Hospital Ghaziabad, Uttar Pradesh

2. Processing Time

All orders are processed within 8 business days from the date of purchase.

• Business days are Monday through Saturday, excluding national holidays.

• Orders placed on weekends or holidays begin processing the next business day.

3. Shipping Methods & Delivery Estimates

We ship via trusted courier partners (e.g., India Post, Blue Dart, DTDC). Delivery times vary by location:

Note: Delivery estimates begin after the 8‑business‑day processing period.

4. Shipping Charges

• Free shipping for orders above ₹2000 (set your free‑shipping threshold).

• A flat rate of ₹2000 applies to orders below this threshold.

5. Order Tracking

A tracking link will be sent via email (amatyacreations19@gmail.com) or WhatsApp once your order is dispatched.

6. Refund & Return Policy

• No refunds, no returns, no exchanges after dispatch.

• Orders are final once processed and shipped.

• Please review your order carefully before confirming.

7. Missing / Damaged Shipments

If your package is lost or arrives damaged:

1. Notify us within 48 hours of delivery.

2. Provide photos and tracking information.

3. We’ll file a claim with the courier and update you.

8. Customer Support

• 📧 Email: amatyacreations19@gmail.com

• 📱 Phone / WhatsApp: +91 8448693316 (Mon–Sat, 9 AM–6 PM IST)

9. Additional Notes

• • Holidays and Sundays are non-business days.

  • We currently do not offer international shipping.